KCC's client-services team brings a professional-level approach to each client engagement. Consultants understand clients' growing and immediate needs and can repeatedly be relied upon to get the job done. The team's proven client-services approach has been recognized as the best in the industry from results of KCC's 2009 client satisfaction survey.
To contact a member of our client-services team, please use the directory below.
As one of KCC's longest tenured employees Sheryl has served in various roles at KCC - from Consultant, Senior Managing Consultant, Director of Corporate Restructuring Services to her current role as the Vice President of Restructuring Services.
Her extensive knowledge of the restructuring process offers clients greater insight into ways to reduce time and costs associated with the administrative aspects of Chapter 11. In addition, she oversees a team of consultants and ensures they undergo extensive training, are equipped with the resources they need to meet clients' expectations and follow best practices for claims administration, among other things.
She has led the claims and noticing aspects of several large restructuring cases including American Restaurant Group, National Equipment Services, Ultimate Electronics, Oneida Ltd., and Delphi Corporation.
Sheryl graduated from UCLA with a Bachelor's degree in Economics.
Kevin brings more than 13 years of professional experience to his role as Senior Managing Consultant for KCC Class Action Services. His experience in the development and testing of custom built applications to capture, store and analyze claims data, makes Kevin an authority in Mass Tort operations. Prior to working in the claims administration industry, Kevin practiced Mass Tort Litigation and Class Action Settlement resolution.
Kevin has extensive knowledge and experience working with the following pharmaceutical products: Vioxx; Acetaminophen; Avandia; Darvocet; Chantix; Fosamax; and Granuflo. He has overseen the successful completion of settlement awards and lien resolution for over 1,100 clients. Additionally, he was responsible for the settlement of over 100 claims that averaged $88,000 per claim. Kevin created a scoring matrix and evaluated claims within scoring rules and guidelines.
While practicing law, Kevin managed thousands of individual cases from initial intake through the initial discovery, medical record review and settlement stages. In addition, he researched and analyzed potential claims and theories of liability in the product liability arena.
Prior to joining KCC, Kevin worked for a claims administrator and practiced law at Seeger Weiss LLP. Kevin received his J.D. from the University of Dayton School of Law in 1995 and B.A. from Roanoke College in 1992. He is admitted to practice law in Rhode Island and New Jersey.
As Senior Manager of Client Services for Class Action Services, Joni navigates the settlement administration process to ensure it is completed in compliance of the settlement agreement. As a former Case Coordinator, Joni contributed to the development of several key internal systems that support KCC’s high-quality, cost-effective noticing and settlement administration process.
As the lead team member for the Apple iPod nano engagement, Joni assisted with the development of a customized notice, which improved class member communications.
Over the last five years, Joni has managed settlement administration projects for numerous labor & employment, consumer and securities class action matters including Kurihara v. Best Buy, Salgado v. Driveline, Weinstein v. Airit2me, Inc., Siemers v. Wells Fargo and the In Re China Sunergy Securities Litigation.
Joni holds a Bachelor of Arts degree in Psychology from Monmouth College.
As a Senior Consultant in KCC’s Public Securities Services group, Mark oversees service of notices and solicitation materials, directs the securities ballot tabulation process, and coordinates securities reorganization events and distributions pursuant to plans of reorganization. His representations have included AMR Corp., MF Global Holdings Ltd., Motors Liquidation Co., and R.H. Donnelly Corp.
Previously, Mark represented debtors, creditors, and official and ad hoc committees in Chapter 11 restructuring engagements as an associate in the bankruptcy departments of Skadden, Arps, Slate, Meagher & Flom LLP and Anderson Kill P.C.
Mark earned his JD degree from Fordham University School of Law and his BA degree from Cornell University. He also has a diploma in applied European Union law from the Law Society of Ireland in Dublin.
Matthew brings ten years of legal experience and industry expertise to KCC. As Senior Director of Class Action Services, Matthew works with clients to provide efficient and cost-effective settlement administration solutions. He is responsible for maintaining key relationships and serves as a trusted resource for clients involved in class action litigation.
Prior to joining KCC, Matthew worked for ABF Freight Systems, Inc. as an attorney and contracts administrator. Previously, Matthew worked at Milberg LLP in New York City, where he concentrated on securities and commercial class actions. During his tenure at Milberg, he played a significant role in the landmark case, In re Initial Public Offering Securities Litigation. He began his legal career at Cauley Bowman Carney & Williams PLLC representing the firm's interest in the Northeast region.
Matthew received his Juris Doctor from the University of Arkansas School of Law and his Bachelor of Science in Business Administration from University of Arkansas. He is licensed to practice law in New York and Arkansas.
As Communications Supervisor, Joseph oversees the day-to-day operations of the call center. In addition he supervises the training of call center specialists, maintains court dockets and provides assistance with special projects.
Joseph has more than 10 years of experience in corporate restructuring and has been with KCC for three years. Prior to joining KCC, Joseph worked as a senior associate in corporate communications and investor relations for Sitrick and Company where he was directly involved in the firm’s largest Chapter 11 filings including, Calpine, Delphi, U.S. Airways, Mirant, Peregrine Systems and Merco (U-Haul). In this role, Joseph drafted press releases, as well as other communication documents related to investors, employees, vendors and customers.
Joseph received a Bachelor of Science degree in Finance from the California State University, Northridge.
As President, Bryan drives strategic planning and key growth initiatives for KCC, a market leader in claims administration support services. Bryan’s leadership style builds upon the company's responsive services approach, industry expertise and innovative technologies. He is committed to fostering client satisfaction through long-term and trust-based relationships; an approach that he has cultivated over his 16-year career in the financial and securities industries. In addition to his role as President, Bryan is a member of the Computershare North America Executive leadership team.
Prior to KCC, Bryan was the Executive Vice President of Computershare’s M&A Strategy group, growing Computershare’s US-based business units through strategic acquisitions and partnerships. Most recently, Bryan led the acquisition team for Kurtzman Carson Consultants (KCC) and Specialized Loan Servicing (SLS).
Bryan joined Shareholder Communications in 1994, which acquired Georgeson and subsequently was acquired by Computershare. Over the years, he held several business development and leadership positions, responsible for financial and operational performance for various business units.
Bryan earned a bachelor’s degree in International Relations from the University of Delaware.
As a Consultant, Darlene interacts with debtor’s counsel on a daily basis and provides them with deadlines to receive filed notices, motions and orders for service. In addition, she maintains case websites with recently filed court documents, upcoming hearings and deadlines. With over four years of industry experience, Darlene has been involved in large Chapter 11 cases such as Delphi (DPH Holdings), Nebraska Book Company and Pilgrim’s Pride, Inc.
Darlene received a Bachelor’s degree of Economics from UCLA with a minor in Chicana studies.
As a Senior Managing Consultant for KCC Class Action Services, Jonathan contributes experience and in-depth insight into the company’s specialized claims management systems. He serves as a trusted contact for clients and oversees communication strategy, noticing, distributions and tax reporting to ensure all settlements are executed as outlined in the agreement. Jonathan manages Consultants for KCC Class Action Services to enrich team expertise and ensure cost-effective, efficient settlement administration solutions are provided for clients practicing class action litigation.
As a long-term member of the KCC team, Jonathan has provided senior-level consulting for corporate restructuring engagements including Linens n’ Things, Sharper Image Corporation and Ritz Camera as well as class action matters including Blue Cross of California Website Security Cases, Allen v. UMB Bank, N.A., Vargas, et al. v. Starbucks Corporation, and Osorio, et al. v. Spring Nextel Corporation.
Jonathan graduated from Loyola Marymount University and earned his Bachelor of Arts degree in Economics.
As a Consultant, Jenna serves as a point of contact for clients on the day-to-day administration of Chapter 11 cases. She assists professionals with compiling information for Schedules and SOFAs, coordinates large scale mailings and prepares claims reports for counsel. Jenna has substantial knowledge of the corporate restructuring industry and has worked on several notable cases including Washington Mutual, Inc., Movie Gallery, Inc., Fairfield Residential LLC and Station Casinos Inc.
Jenna received her Bachelor of Business Administration from Loyola Marymount University, Los Angeles with emphases in Business Law and Travel & Tourism.
As a Senior Consultant, Philip guides clients through the claims administration process, ensuring all settlements are executed efficiently and as outlined in the agreement. With experience providing claims administration support for more than 100 cases, Philip has become a trusted resource for his clients.
While at KCC, Philip has been involved with the administration of numerous settlements including the Nvidia GPU Litigation, Snow v. Lenscrafters and Allen v. Honeywell Retirement Earnings Plan et al.
Philip earned his Masters in Political Science from the University of California Davis. He holds a Bachelors Degree in International Studies and Journalism from Ohio Wesleyan University where he graduated cum laude.
As a Consultant, Claire maintains case information and claims registers, serves as a point of contact for creditor inquiries and assists with client mailings.
Claire has served as a professional consultant for more than two years and has substantial knowledge of the corporate restructuring industry. She has worked on several notable cases including Six Flags, Circuit City Inc., Eastman Kodak, Washington Mutual Inc., Giordano’s Inc. and Jefferson County, Alabama.
Claire received her Juris Doctorate from Loyola Law School in Los Angeles and attended the University of California, Irvine where she received a dual Bachelor of Science in Psychology and Political Science. She is a member of the State Bar of California.
Robert brings expertise in consumer and securities litigation to KCC. As a Director of Class Action Services he is responsible for the strategy and implementation of initiatives that foster Class Action client relationships and ensure they receive professional level service.
As a former class action attorney in Chicago, Robert successfully represented plaintiffs in securities class actions, including the In re DVI Securities Litigation, with his in-depth experience in 10b-5 and 20(a) cases, as well as large-scale merger challenges. He also litigated and argued a wide array of class action cases at the trial and appellate levels in state and federal court.
Robert received a joint Juris Doctor and Master of Public Administration degree from Indiana University where he served as Notes and Comments Editor for the Indiana Law Journal. He received his Bachelor of Arts degree from Indiana University in History and Criminal Justice where he graduated Phi Beta Kappa and ran varsity track and cross country. He currently serves in various roles on the Chicago Bar Association's (CBA) Class Litigation Committee where he provides monthly updates on recent class action court decisions in the Committee's monthly newsletter.
As a Restructuring Service Support Consultant, Chris serves as a point of contact for creditors’ calls and web inquiries. He supports the Corporate Restructuring Services team on special projects and provides assistance on the day-to-day administration of Chapter 11 cases.
While at KCC, Chris has worked on notable corporate restructuring cases such as Washington Mutual, Calpine, Ballys, and Hostess.
Aljaira provides support to the Restructuring department and assists on special projects ensuring timely and accurate deliverables. In addition, she responds to creditors’ inquiries and works closely with consultants to ensure case dockets are updated and maintained as required.
While at KCC, Aljaira has worked on notable corporate restructuring cases such as Washington Mutual, Inc., Filene's Basement, and Residential Capital (GMAC).
Aljaira earned her Associates of Arts Degree in Merchandise Marketing and her Bachelors of Science in Business Management at the Fashion Institute of Design and Merchandising in Los Angeles.
Andres brings more than five years of experience to his role as Senior Consultant. He provides claims administration support services for professionals including coordinating large mailings and preparing claims reports for counsel and financial advisors. He has worked on several notable Chapter 11 case such as Tropicana Entertainment LLC, Station Casinos, Inc. and Hostess Brands, Inc.
Andres received a Bachelor of Arts in Communication from the California State University, Northridge.
As a Consultant, Shakira provides case administration support in Chapter 11 engagements including maintaining the creditor matrix, preparing Schedules and SOFAs, updating case websites and coordinating balloting, tabulation and solicitation procedures for Plans of Reorganization. During her time at KCC, Shakira has worked on notable cases including LightSquared, Inc., MSR Resort Golf Course, Neff Corp., Uno Restaurant Holdings and Cadence Innovation, LLC.
Shakira earned her Juris Doctorate from the University of Wisconsin Law School and completed her Bachelor of Arts degree in Psychology from California State Polytechnic University, Pomona. She is a member of the State Bar of California and the State Bar of Wisconsin. In addition, she is actively involved in legal industry associations and serves as a Board Member of the Black Women Lawyers Association of Los Angeles, Inc. She is a member of the Los Angeles County Bar Association, the Beverly Hills Bar Association and Delta Sigma Theta Sorority, Inc.
Charles brings more than 20 years of consulting experience to his role with KCC Class Action Services. As an authority on class action settlements for Securities litigation, Charles oversees the claims administration for financial and investor matters. He is also a key contributor to the ongoing development and implementation of settlement administration strategies that meet the evolving needs of clients.
Prior to joining KCC, Charles worked for a claims administrator where he successfully developed their securities practice. His representative experience includes managing the processes and procedures for hundreds of class action settlements including Securities, Antitrust, Employment, Mass Tort and Regulatory matters.
Charles graduated Magna Cum Laude from Nassau Community College with an Associate degree in Business Administration.
Drake serves as KCC’s General Counsel. While advising on all aspects of the company’s business operations and practices, he plays an integral role in contract review and negotiation.
Prior to joining KCC, Drake was a senior associate in the Financial Restructuring practice at Akin Gump Strauss Hauer & Feld LLP. Focused on corporate restructurings, Drake represented creditors’ committees and bondholder committees, debtors in possession, post-petition lenders and acquirers of distressed assets.
He also has significant experience with corporate financial transactions, including mergers and acquisitions, public and private securities offerings, and commercial transactions.
Drake received his Juris Doctor cum laude from Loyola Law School of Los Angeles. While serving as an articles editor of the Loyola of Los Angeles Law Review, he was a member of Order of the Coif and St. Thomas More Law Honor Society, as well as a Sayre MacNeil Scholar. Drake received his Bachelor of Arts in English from Tufts University.
Stefanie serves as the primary point of contact for clients and manages the intricacies of the class action settlement administration process. She has successfully advised clients on the claims administration process for several consumer, employment and securities class actions.
Having served as a professional consultant for more than five years, Stefanie possesses substantial industry knowledge and is able to execute settlements efficiently. She has worked on several notable cases including Cassese v. Washington Mutual, Inc. and the Progress Energy Shareholder Litigation.
Stefanie earned her Bachelor of Arts in Economics from Loyola Marymount University in Los Angeles.
As Senior Vice President, Evan contributes a broad range of experience and in-depth knowledge to the corporate restructuring process. During his tenure at KCC, Evan has managed the claims administration and noticing process for over 25 clients, including Circuit City, Delphi Corporation, Magna Entertainment, MSR Resort, Nebraska Book Company, New Century Financial and Workflow Management.
In addition to managing cases and consultants, Evan also serves on various committees to enhance the overall quality of KCC’s client services, while cultivating an efficient and enjoyable internal team environment. Evan acts as a liaison to the Production and Technology departments to develop synergies and foster seamless communications with the Corporate Restructuring division. In addition, Evan serves on the User Acceptance Team which provides updates and improvements to KCC's various technology platforms and case websites. As a member of KCC’s Professional Development Committee, he identifies and implements training programs and procedures to facilitate the professional growth of corporate restructuring consultants.
Admitted to practice law in California, Evan earned his Juris Doctor from Loyola Law School and holds a Bachelor of Arts degree in Philosophy from UCLA. Evan began his professional career as a judicial extern for the Honorable Vincent Zurzolo, Bankruptcy Judge for the Central District of California.
Jennifer provides support to the Restructuring department and assists on special projects ensuring timely and accurate deliverables. In addition, she responds to creditors’ inquiries and works closely with consultants to ensure case dockets are updated and maintained as required.
While at KCC, Jennifer has worked on notable corporate restructuring cases such as Residential Capital, Eastman Kodak, and City of Detroit, Michigan.
Jennifer completed her Bachelors of Science in Business Administration with a concentration in accounting from California State University Dominguez Hills
Francine is a veteran of the Chapter 11 bankruptcy and claims administration industry with nearly 20 years of experience.
As a Director of Corporate Restructuring Services, Francine works with clients to ensure that they receive high-quality services tailored to their unique needs. Francine is a key player on KCC's Business Development Team. Throughout her career, she has spearheaded the administration of several Chapter 11 cases including Revco D.S. Inc., PharMor, McCrory Stores and HomePlace Stores, Inc.
Currently, she serves as the Recruitment Director for the International Board of IWIRC (International Women’s Insolvency & Restructuring Confederation) and serves on the Steering Committee for the IWIRC NorthEast Ohio Chapter.
She is also a member of the American Bankruptcy Institute and Turnaround Management Association. Prior to joining KCC, Francine was one of the chief executives of a national claims administration consulting firm.
As a Senior Consultant for Class Action Services, Jeff oversees the claims administration processes and procedures while serving as the primary point of contact for clients. With experience in project management, media planning, staff training and claims administration, Jeff brings experience and insight into the company’s specialized claims management systems.
Jeff has managed nearly 100 settlement administration projects with class sizes ranging from 20 to more than 4 Million. In total, he has overseen projects that resulted in the distribution of more than $400 million in settlement payments to class members, attorneys, government agencies, and cy pres recipients as well as non-cash awards to nearly 300,000 class members. Jeff has leveraged his consulting experience in managing cases such as Connectivity Systems v. National City Bank, Salvas v. Wal-Mart Stores, Williams A. Ambulance v. Ford Motor Company and People v. H&R Block.
Jeff earned a Bachelor of Arts degree in English with a minor in Spanish from St. Joseph's University in Philadelphia, PA.
David brings over 25 years of domestic and international public securities expertise to his role as KCC's Director of Public Securities Services.
As Director, David has supervised securities balloting in Chapter 11 cases such as American Media, Bally Total Fitness, Citadel Broadcasting, Eddie Bauer Holdings, Fremont General, Meruelo Maddux Properties, Morris Publishing, Pilgrim’s Pride and Uno Restaurants. In addition, he has managed rights offerings performed in connection with the securities balloting process for Dayton Superior, Station Casinos and Vertis Holdings.
Overseeing the securities solicitation process from start-to-finish, David works with Debtors' counsel to review documents, ensuring the mechanics of the transaction are workable for the securities firms and coordinates the service of notice and solicitation documents to the securities firms. He is experienced with securities transactions including tender and exchange offers, rights offerings and consent solicitations.
Prior to joining KCC, David was Vice President of Financial Balloting Group LLC, and held securities consulting positions with Innisfree M&A Inc. and Georgeson & Co. He has facilitated over 70 bankruptcy solicitation assignments including, Calpine, Delphi, Movie Gallery, Enron and WorldCom.
He is a member of the International Association of Restructuring, Insolvency and Bankruptcy Professionals.
Mike brings substantial Chapter 11 bankruptcy case administration experience to his role as Senior Managing Consultant for KCC’s Corporate Restructuring Services.
Prior to joining KCC, Mike was the Manager of Operations for the United States Bankruptcy Court in the Central District of California. As part of the senior staff of one of the largest and busiest bankruptcy courts in the nation, Mike oversaw the administration of thousands of cases while serving on both district-wide and national strategic planning committees alongside Central District judges and court executives from across the country. Previously, he served as the Supervisor of Operations for the Court, a role which he occupied for six months before receiving the managerial appointment. Mike received significant commendations for his work during his time with the Court, including being awarded for his lead role in restructuring the case administration process across the district.
Prior to his time with the Court, Mike served as a Consultant with KCC where he played an integral role in the day-to-day administration of numerous Chapter 11 cases.
Mike earned a Bachelor of Arts degree with concentrations in Sociology and Economics from The University of Texas at Austin, during which time he was a recipient of the Texas Governor's Fellowship and served as an undergraduate fellow in the Office of International Economic Development for the State of Texas. He also holds a Diploma of Hispanic Studies from a year-long course of study at Universidad Complutense in Madrid, Spain, and is an AmeriCorps alumnus.
Gil brings extensive corporate restructuring and bankruptcy litigation experience to his role as Senior Consultant.
Prior to joining KCC, Gil represented corporations in Chapter 11 engagements and served as counsel to trustees and creditors’ committees at Levene, Neale, Bender, Rankin & Brill LLP. He also led case management and strategy in trial and appellate courts.
Gil was recognized as a 2009 Super Lawyers’ “Rising Star” in Southern California. Previously, he served as law clerk to the Honorable Cecelia G. Morris, United States Bankruptcy Judge for the Southern District of New York and as a judicial extern to the Honorable Daniel A. Curry of the California Court of Appeal for the Second Appellate District. He is a member of the American Bankruptcy Institute and Los Angeles Bankruptcy Forum.
Gil received his Juris Doctor from Washington University School of Law where he was the associate editor of Washington University Global Studies Law Review. He earned his Bachelor of Arts degree in Political Science from the University of California, Los Angeles.
Jason brings more than 13 years of legal experience to KCC’s business development team. As Director of Corporate Restructuring Services, Jason promotes and facilitates the company’s growth initiatives within the restructuring sector and manages key relationships with clients and other industry players. While overseeing KCC’s involvement in corporate restructuring matters, Jason leverages his prior legal expertise and supports the administration of client engagements.
Prior to joining KCC, Jason worked at a claims administration firm where he provided legal administration solutions to clients nationwide. He was a practicing attorney at leading law firms including Perkins Coie LLP and Kirkland & Ellis LLP. Jason’s key corporate restructuring representations include: Tower Automotive, Exide Technologies, The Fleming Companies, United Airlines, Inc., Foster & Gallagher, Humphreys Inc., Conseco, Inc., Chicago H&S Hotel Property, LLC and Glazed Investments, LLC.
Jason received his Juris Doctor from DePaul University and his Bachelor of Arts in International Relations from Michigan State University. He is licensed to practice law in the state of Illinois and was admitted to the bar of the United States District Court, Northern District of Illinois.
Bill provides support to the Restructuring department and assists on special projects ensuring timely and accurate deliverables. In addition, he responds to creditors’ inquiries and works closely with consultants to ensure case dockets are updated and maintained as required.
While at KCC, Bill has worked on notable corporate restructuring cases such as Washington Mutual, Inc.
He completed his Bachelors in Business Administration with a major in Business Management from Eastern Michigan University
Mike brings more than ten years of industry experience to his role as the Chief Technology Officer. He oversees KCC’s team of technology experts to ensure that the company’s proprietary platforms meet the evolving needs of the company’s clients.
As the former Regional Development Manager at Computershare, KCC’s parent company, Mike oversaw a wide range of teams working with a variety of technologies to deliver innovative solutions to multiple business lines. Mike’s background in Information Technology (IT) and Financial Services has allowed him to play integral role in both technical and managerial capacities for several of Computershare’s strategic acquisitions.
Mike earned his degree with Honors in Computer Science from Heriot-Watt University, Edinburgh. His industry recognition includes Incorporated Engineer status from the United Kingdom Engineering Council, and he is also recognized as a Chartered IT Professional by the British Computer Society.
With more than 20 years of media research, planning and buying experience, Gina brings substantive expertise to her role as Director of Legal Notification Services at KCC. As a leading notice expert, she is responsible for the design and imlpementation of evidence-based legal notice campaigns.
Gina has developed more than 85 judicially approved media campaigns across the United States and Canada for antitrust and consumer class action matters. As an expert witness, she provides courts with the evidence they need to determine the adequacy of notice.
Gina is a frequent author and speaker on class notice issues including effective reach, notice dissemination, as well as noticing trends and innovations. She earned a Bachelor of Arts in Advertising from Penn State University, graduating summa cum laude. Her working career began at one of New York's largest advertising agency media departments. For more than a decade, she has applied her media skills to the legal notification industry.
Patrick brings more than ten years of legal experience to KCC. As Vice President of Class Action Services, he manages key client relationships and provides guidance throughout the settlement administration process. Patrick is responsible for the development and implementation of strategic initiatives that foster client engagement.
Patrick began his legal career at Akin Gump Strauss Hauer & Feld LLP. He handled numerous litigation and bankruptcy matters including key engagements for Calpine Corporation, Tower Automotive, Hollywood Panorama and Tower Records. While at Akin Gump, he was a member of the firm's national pro bono committee.
Patrick received his Juris Doctor from Loyola Law School where he was a member of the St. Thomas More Law Honor Society. He received his B.A. from the University of Southern California where he played on the men's varsity volleyball team on an athletic scholarship.
As EVP, Albert drives the strategic direction of the company’s client engagement initiatives. In addition, he oversees the business development professionals who lead regional campaigns to solidify KCC market leadership position in claims administration and noticing solutions.
Prior to his role as EVP, Albert served as Vice President of Corporate Restructuring guiding the strategic development and implementation of KCC’s services, maximizing the scope and value of the company’s suite of Chapter 11 service offerings.
Previously, Albert represented debtors and official committees in Chapter 11 restructuring engagements as an associate in the Restructuring Group of Kirkland & Ellis LLP. While at the firm’s New York office, he worked on cases including Calpine Corporation, Collins & Aikman Corporation, Solutia, Inc. and Wellman Inc.
Admitted to practice law in New York and New Jersey, Albert earned his Juris Doctor from Fordham University School of Law. While serving as an editor of the Fordham Urban Law Journal, he was awarded the Archibald R. Murray Public Service Award. Albert received his Masters in Public Administration from New York University Robert F. Wagner Graduate School and holds a Bachelor of Arts in History from the University of Michigan.
Eric brings more than 15 years of financial experience to his role as Director of Corporate Restructuring Services. He actively supports KCC’s client engagement initiatives and manages key relationships with industry professionals in both the legal and financial sector.
Prior to joining KCC, Mr. Kerwood served as managing director of FTI Consulting’s Corporate Finance and Restructuring practice where he consulted with clients in numerous financial matters involving corporate finance, business restructuring, and transaction advisory issues. He has been involved in substantial in-and out-of-court restructuring engagements on both a national and international level including: Delphi, Inc.; Dewey & LeBeouf LLP; General Growth Properties, Inc; Northwest Airlines, Inc; Tousa, Inc; a $400 million transportation equipment leasing company; an international video game software publisher and distributor; an international hotel and ski resort operator; a global telecommunications provider; and the cosmetics division of a Fortune 100 company with multinational operations.
Eric is a Certified Insolvency and Reorganization Advisor (CIRA) and a Certified Turnaround Professional (CTP). He is a member of the Turnaround Management Association (TMA) and the Association of Insolvency and Restructuring Advisors (AIRA). He earned a Bachelor of Science degree with concentrations in Finance and International Management Studies from Boston College.
As Chief Operating Officer for KCC, James oversees all operations to ensure process integrity while leading an experienced management team. He develops and executes short- and long-term strategies that provide innovative solutions for claims administration and notice for class action and corporate restructuring matters.
As a member of KCC's Executive Committee, James works closely with the CEO and President on the company's strategic direction and expansion into new markets. Over the last six years, James Le has held several leadership positions at KCC. Most recently, James served as the company’s Executive Vice President for Class Action Services, ensuring a high standard of excellence in client service, technology development and financial performance.
Prior to joining KCC, James served as a corporate finance and restructuring consultant with FTI Consulting, Inc. and PricewaterhouseCoopers LLP.
James earned a Bachelor of Arts degree in Economics, with an emphasis in Accounting and Computing, from the University of California, Los Angeles.
Jim brings over 7 years of corporate restructuring experience in his role as Senior Consultant to provide claims and legal administration services to KCC’s clients.
Prior to joining KCC, Jim worked as an associate at Togut, Segal & Segal LLP in New York, where he represented debtors, post-confirmation trustees and chapter 7 panel trustee in all aspects of complex chapter 7 and 11 proceedings, including Dewey & LeBoeuf LLP, Grubb & Ellis Company, Loehmann’s Holdings Inc., Finlay Enterprises, Inc., Cabrini Medical Center, Chrysler Group LLC, Our Lady of Mercy Medical Center, Collins & Aikman Corporation, Refco Inc. and Enron Corp. Jim was also a student law clerk for the Honorable Stuart M. Bernstein, former Chief Bankruptcy Judge for the United States Bankruptcy Court for the Southern District of New York
Jim received his Juris Doctor from Brooklyn Law School, where he was awarded the Professor Philip K. Yonge Memorial Prize for Exceptional Achievement in Bankruptcy, and his Bachelor of Arts in Economics and International Relations from Colgate University. He is licensed to practice law in the states of New York and New Jersey, and is admitted to the bar of the United States District Court, Southern and Eastern Districts of New York and District of New Jersey.
Jim is a member of the American Bankruptcy Institute, American Bar Association and New York State Bar Association.
As a Restructuring Service Support Consultant, Lizette serves as a point of contact for creditors’ calls and web inquiries. She supports the Corporate Restructuring Services team on special projects and provides assistance on the day-to-day administration of Chapter 11 cases. While at KCC, Lizette has worked on cases such as AES Eastern Energy, L.P and Global Aviation Holdings, Inc.
Lizette earned her Bachelor of Art degree from the University of California, Santa Barbara.
Saima brings more than 6 years of legal experience to KCC’s business development team. As Director of Corporate Restructuring Services, Saima promotes and facilitates the company’s growth initiatives within the restructuring sector and manages key relationships with clients and other industry players. While overseeing KCC’s involvement in corporate restructuring matters, Saima leverages her prior legal expertise and supports the administration of client engagements.
Prior to joining KCC, Saima worked as an associate in the Business Finance and Restructuring department of Weil Gotshal & Manges LLP in the New York office. Saima’s key company restructuring representations include Magna Entertainment, Centro Retail Trust, and Pilgrim’s Pride. She has also represented major key creditor constituencies, institutional lenders, and/or purchasers of distressed assets in the chapter 11 cases of Nortel Networks, ProtoStar Ltd., American Home Mortgage, Delphi Corporation, and Adelphia Communications.
Saima received her Juris Doctor from Brooklyn Law School and her Bachelor’s of Science in Foreign Service from Georgetown University. She is admitted to practice law in the state of New York.
Deborah brings more than 15 years of consulting experience to her role with KCC Class Action Services. As a Senior Consultant, Deborah guides clients through the claims administration process, ensuring all settlements are executed efficiently and as outlined in the agreement.
Prior to joining KCC, Deborah worked for a claims administrator where she successfully managed operations, business process improvements and complex class action settlements. Deborah’s extensive case experiences include: antitrust; product liability; pharmaceutical; class member location; insurance; banking fees and securities.
As Managing Director, Corporate Restructuring Services, Deirdre will lead growth initiatives and contribute to regional campaigns to develop and maintain relationships with KCC’s substantive list of clients.
Deirdre joins KCC with more than 25 years of legal experience. She most recently served as the Managing Director for Wells Fargo Capital Finance in New York, focusing on distressed lending with expertise in providing financing solutions for companies facing challenges. Deirdre served as a United States Trustee and oversaw the administration of the largest and most complex Chapter 11 restructurings including Delphi Corporation, Delta Airlines, Dana Corporation, Northwest Airlines, Refco Inc., Calpine Corporation, and St. Vincent Medical Center.
An active member in industry organizations, Deirdre currently serves on the Strategic Planning Committees for both the Southern and Eastern District of New York Bankruptcy Courts. As a banker, she served as the Chair of the New York City Bar Association’s Bankruptcy and Corporate Reorganization Committee from 2008-2011.
Deirdre received her Juris Doctor from Quinnipiac University School of Law and her Bachelor of Arts from New York University. She is licensed to practice law in New York and Connecticut, and is also an Adjunct Professor of Law at St. John’s University, LLM Program.
Sean brings substantive claims and noticing experience to his role as Director. In addition to providing senior-level consulting services and managing individual case teams, Sean is responsible for operational and business development initiatives throughout KCC Corporate Restructuring Services.
As a member of the KCC team since 2004, Sean has been instrumental in the development of new processes and procedures targeting improved efficiencies and long-term scalability for both KCC Corporate Restructuring Services and KCC Class Action Services. Sean was instrumental in forming the processes currently used by KCC for claims processing, contract review, and gathering and compiling data for large quantities of SOFA and Schedules sets.
Sean has played an integral role in dozens of restructurings at KCC during his tenure, with experience in a wide array of industries including automotive, telecom, energy, retail, hotels and gaming. Some of his notable restructurings during his career at KCC are Calpine, Collins & Aikman, Charter Communications, Movie Gallery, Hawaiian Telcom and Washington Mutual.
Sean earned a Bachelor of Arts degree in Sociology and Political Science from the University of California, Los Angeles.
Jeff brings over 10 years of corporate restructuring experience in his role as Senior Consultant to provide claims and legal administration services to KCC’s clients. His broad range of experience includes managing Chapter 11 matters, Rights Offerings, Creditor Committee engagements and facilitating asset sales through the use of virtual data rooms.
Prior to joining KCC, Jeff worked as a Director at a claims administration firm and managed a number of large Chapter 11 cases including Accuride Corporation, Aventine Renewable Energy, Philadelphia Newspapers, USA Commercial Mortgage and WR Grace.
Jeff graduated from the University of Southern California with a Bachelor of Science degree in Business Administration.
Joe brings considerable Chapter 11 experience to his role as Director, Corporate Restructuring Services. Joe oversees the noticing and claims administration on a wide range of the nation’s most complex corporate restructuring engagements.
Since 2005, Joe has worked on numerous multifaceted Chapter 11 engagements including Movie Gallery, SemCrude L.P., General Growth Properties, The Great Atlantic Pacific & Tea Company, Hostess Brands, Eastman Kodak, and Residential Capital LLC.
Joe plays an integral role in each engagement managing the daily noticing and claims administration processes, preparing Schedules and SOFA, and producing comprehensive noticing to creditors through to Plan confirmation and disbursement. While managing these data-intensive cases, Joe continues to develop processes to efficiently administer KCC’s current mega cases and growing client list.
Joe graduated from Loyola Marymount University with a Bachelor of Arts degree in Business Administration, with an emphasis in Management and Business Law.
Gerry brings more than 16 years of professional experience to his role as Chief Financial Officer at KCC. As a member of the Executive Committee, he provides strategic oversight, implements and regulates the corporate financial systems as well as serves as a liaison to Computershare, KCC’s parent company. In addition, Gerry oversees class action settlement fund distribution. He is also responsible for fostering relationships with major financial institutions.
Gerry joined KCC after serving as the US Controller at Computershare for nearly 10 years. He previously held financial leadership roles with the Irish Dairy Board and Price Waterhouse Coopers.
Gerry earned a Masters in Business Studies from Dublin City University, where he also completed his Bachelor of Arts degree in Accounting and Finance. He is a Chartered Accountant.
Angela brings considerable claims and noticing experience to her role as Director, Corporate Restructuring Services. In addition to managing individual case teams, she oversees KCC's disbursement services and has facilitated Plan confirmation disbursements for cases including Magna Entertainment Corp., Sportsman’s Warehouse, Inc., and Washington Mutual, Inc.
In recent years, Angela has helped develop KCC’s avoidance/preference database. She oversees the preference services group and has prepared numerous analyses to assist Trustees and their counsel with their preference litigation negotiations. Angela is also in charge of KCC’s education and training programs for the Restructuring Department.
Angela received a Masters in Archaeology from the University of California at Los Angeles and earned a Bachelor of Arts degree in Anthropology from the University of California at San Diego.
As a Consultant, Dylan serves as a point of contact for creditor calls and web inquiries. In addition, he handles the administration for case dockets, claims and ballots.
Dylan has more than three years of experience in the corporate restructuring industry and received a Bachelor of Business Administration with a concentration in Finance from California State University, Long Beach.
Kate brings more than seven years of corporate restructuring experience to KCC’s business development team. As an associate, she supports the company's business development initiatives. She is responsible for planning and implementing client-specific events to manage and foster key relationships with clients engaged in corporate restructuring cases.
Prior to joining KCC, Kate served as a Director in the Corporate Finance Group at FTI Consulting. As a director, she represented the financial interests of both secured and unsecured creditors in Chapter 11 and Chapter 7 bankruptcy proceedings for a number of cases including Buffets, Inc.; The Great Atlantic and Pacific Tea Company (A&P); Washington Mutual, Inc.; Rock and Republic Enterprises; Smurfit Stone Corporation; and Delphi Corporation.
Kate received her Bachelor of Science in Systems Engineering from the University of Pennsylvania. She is an active member of Turnaround Management Association (TMA) and the International Women’s Insolvency & Restructuring Confederation (IWIRC).
As Director, Corporate Restructuring Services, Michael leads the claims administration process for KCC’s corporate restructuring engagements across varied industries such as airline, health care, manufacturing and telecommunications.
Working with Consultants and Project Specialists, he oversees the day-to-day case management of several Chapter 11 cases including, American LaFrance, Bayonne Medical Center, Charys, Independence Air and Pope & Talbot. Michael supervises the noticing process, collaborating with KCC’s Production Department to ensure timely production and distribution of creditor notices and time-sensitive case documents.
Michael serves on KCC’s User Acceptance Team (UAT), supporting the development and continued improvement of the company’s technology systems. He also conducts Advanced Excel classes, while developing training materials for KCC’s internal educational programs.
Michael received his Juris Doctor from University of Michigan Law School. He earned a Bachelor of Arts degree in Economics and Psychology from the University of Michigan.
Patrick brings over 20 years of experience to his role as Senior Vice President of Class Action Services. He manages operations for KCC Class Action Services and ensures high-quality, cost-effective settlement administration. Working with the executive management team, Patrick drives the strategic development and implementation of internal processes. Prior to joining KCC, Patrick served as a Senior Manager in Computershare's Business Solutions Group where he studied the principles of Lean Six Sigma. Previously, he served as Vice President of another class action settlement administration firm. During his tenure, Patrick oversaw the company’s consumer division and led his team to successfully administer over 200 settlements. Later he managed the company’s Midwest regional office focused on improving the company's operating processes and procedures to increase operating productivity and reduce costs. Over the course of his career, he has managed more than 500 class action settlements and is an expert in claims processing and class member communications.
Patrick studied Business Administration at State University of New York in Farmingdale.
Prior to joining KCC, Patrick served as a Senior Manager in Computershare's Business Solutions Group where he studied the principles of Lean Six Sigma. Previously, he served as Vice President of another class action settlement administration firm. During his tenure, Patrick oversaw the company’s consumer division and led his team to successfully administer over 200 settlements. Later he managed the company’s Midwest regional office focused on improving the company's operating processes and procedures to increase operating productivity and reduce costs. Over the course of his career, he has managed more than 500 class action settlements and is an expert in claims processing and class member communications.
As a Consultant, Lydia provides case administration support. She works closely with the corporate restructuring team to review proofs of claim, identify and enter actionable pleadings and perform administrative quality control. In addition, she responds to creditor inquiries and provides assistance with special projects throughout the course of an engagement.
She has been at KCC for over four years and has worked on notable cases such as Washington Mutual Inc., Premier International Holdings Inc. and Fleetwood Enterprises, Inc.
Lydia earned her Bachelor degree from Loyola Marymount University in Los Angeles.
With a decade of industry experience, Carla specializes in the design of plain language legal notice documents. She effectively addresses the challenges of communicating complex legal information to class members in a manner that they can understand.
Her expertise includes the design and production of individual, published, broadcast and internet notices. Carla’s notices satisfy the notification requirements of Rule 23 and adhere to the guidelines set forth in the Manual for Complex Litigation, Fourth and by the Federal Judicial Center, as well as applicable state laws. She has successfully provided notice in both U.S. and international markets, including communications in more than 35 languages.
Carla has presented on and written numerous articles about class action notification programs, the design of effective notice documents as well as industry trends and innovations. She holds a Bachelor of Arts in Sociology from Temple University, graduating cum laude.
As a Restructuring Support Services Consultant, Jarrel provides case administration support on a number of corporate restructuring cases. In addition to responding to creditor inquiries, Jarrel maintains case dockets, reviews proofs of claim and performs administrative quality control on various tasks.
Jarrel has worked on a number of Chapter 11 cases including Vertis Holdings, Inc., Washington Mutual, and AFA Investment Inc.
Jarrel earned a Bachelor of Science in Business Administration specializing in Business Management with a minor in Opertaions Management from California State University Long Beach.
Steven brings more than 16 years of professional experience to his role as a Senior Managing Consultant, Class Action Services. His case management responsibilities include the development and implementation of claims processing systems, class member noticing as well as disbursement and tax reporting.
Steven has worked on several engagements that have involved notable settlements including Vioxx, Yahoo! and Nationwide Financial Services. He has managed settlements for cases involving more than 350,000 claimants as well as developed data processing systems for complex tax reporting for corporate, fiduciary and government entities with more than 600,000 participants and more than $7 billion in payments.
Steven earned his Masters in Financial Consulting from American College in Pennsylvania and a Bachelors Degree in Accounting from the University of North Florida. He has a designation of Chartered Financial Consultant (ChFC®) and is a Certified Financial Planner (CFP®).
During Vanessa’s nine-year tenure at KCC, her experience has included positions within the Operations and Restructuring departments. In her current role as the Restructuring Support Services (RSS) Director, Vanessa oversees and manages the daily activities of the RSS Consultants, coordinates case-specific projects, facilitates claim review and administrative quality control and acts as a liaison between Restructuring Services and Operations. In addition, she develops training materials and coordinates professional development training courses for Consultants ensuring clients receive the high-quality service they’ve come to know working with KCC.
Vanessa graduated from Loyola Marymount University in Los Angeles with a Bachelors Degree in Political Science.
Dan brings more than 25 years experience in class action settlement administrations to the KCC Class Action Services team. As Vice President for Class Action Services, Dan manages key client relationships and provides oversight throughout the settlement administration process.
As the founder of Rosenthal & Company LLC, Dan has been an authority on noticing, claims processing, distributions and the tax reporting requirements for class action settlements. He has provided expert testimony on the efficacy of settlement administration relative to class action litigations. Dan’s insights and innovative approaches have proven invaluable to clients as he consults with them prior to implementation of settlements to craft an administration plan that is both time- and cost-effective. He is recognized as an industry expert and has presented at numerous conferences and events on trends in settlement administration.
Prior to founding Rosenthal, Dan started DANART Communications, an advertising agency that specialized in media planning and placement of legal notices. He also served as Managing Director for one of the leading class action administrators. Prior to becoming involved with class action administration, Dan was in marketing management in the Consumer Products and High Technology fields.
Dan received a Bachelor of Arts Degree in Broadcast Communication Arts from San Francisco State University and a Master of Business Administration from the University of San Francisco.
As Senior Consultant for KCC's Public Securities Services, Gustavo brings more than 10 years of Chapter 11 bankruptcy claims and administration experience to his role. Gustavo oversees service of notices and solicitation documents and assists case teams with the securities ballot tabulation process.
Prior to joining KCC, Gustavo was the Data Entry Supervisor at a claims administration firm and assisted on cases including Enron, WorldCom, Lehman Brothers, Chrysler, Delta Airlines and many others. Gustavo also worked in financial and bankruptcy services utilizing his fluency in English, Spanish, French and Portuguese. In addition to his case work, Gustavo has developed guidelines and manuals for training data entry and claims administration staff.
As a Consultant, Alvaro provides case administration support on a number of corporate restructuring cases. In addition to responding to creditor inquiries, Alvaro maintains case dockets, reviews proofs of claim and performs administrative quality control on various projects.
He has worked on a number of Chapter 11 cases including most recently Blockbuster Inc., Eastman Kodak Company, Energy Conversion Devices and Grubb & Ellis Company.
Alvaro earned his Bachelor of Arts in Liberal Arts from the California State Polytechnic University, Pomona
As a Senior Consultant, Leticia manages the day-to-day intricacies of the claims administration process. With over five years of experience in the corporate restructuring industry, Leticia assists professionals with the compilation of Schedules and SOFAs and prepares the affidavits of service and other administrative reports. She has worked on Chapter 11 engagements such as Arctic Glacier International Inc., Blockbuster Inc., Premier International (Six Flags) and Washington Mutual, Inc.
Leticia earned her Bachelor of Science degree in Political Science with a Minor in Business Administration from Loyola Marymount University, Los Angeles.
Adam brings more than 13 years of class action securities expertise to his role as Director of KCC Class Action Services. He is responsible for the strategic development and implementation of client initiatives to manage and foster key relationships in the legal and financial industry. With an in-depth understanding of complex litigation matters, Adam assists professionals to identify, plan for and navigate through any administrative challenge during a class action settlement.
Prior to joining KCC, Adam offered consulting services to law firms, institutional investors, and others involved in complex litigation matters. As a former class action attorney, Adam represented institutional investors, government entities, and businesses in securities, antitrust and other complex litigation cases.
Adam is a frequent guest speaker at industry events, a published author and commentator on securities litigation and class action matters. Adam’s extensive securities litigation expertise has been recognized and honored by Lawdragon Magazine and the ABA Journal.
Adam earned his Juris Doctor from Villanova University School of Law and completed his Bachelor of Arts in Broadcast Journalism from American University.
As Senior Managing Consultant, Leanne supervises Project Specialists and Consultants on several of KCC's active corporate restructuring engagements.
Leanne oversees the day-to-day management of Chapter 11 cases including American LaFrance, LLC, BSCV, Inc., Charter Communications, Inc., DBSI Inc., Eddie Bauer Holdings, Inc and Motor Coach Industries International, Inc.
She has been instrumental during the case administration process by establishing case websites at the onset of engagements, coordinating printing and distribution of case documents, managing ballot tabulation and coordinating creditor disbursements.
Leanne graduated from the University of California, Los Angeles, receiving a Bachelor of Arts degree in Political Science.
As a Consultant for KCC’s Public Securities Services, Jeff oversees the service of notices and solicitation documents while assisting case teams with the securities ballot tabulation process and managing inquiries from brokers, custodians and security holders. Prior to his role as a Consultant, Jeff served as the team’s Project Specialist.
With more than four years of Public Securities experience, Jeff has worked on several key engagements including Washington Mutual, Inc., Houghton Mifflin Harcourt Publishing Company, NewPage Corporation, and Residential Capital, LLC.
Jeff graduated Cum Laude from Bridgewater State University where he earned his Bachelor of Science degree in Business with a concentration in Finance.
As a Consultant, Ricardo handles the day-to-day administration of corporate restructuring cases including updating case dockets on the public access websites, preparing claims reports for professionals and coordinating large scale mailings of notices and ballots. Ricardo has more than three years of experience in the corporate restructuring industry at KCC and has worked on numerous cases including Eastman Kodak Company, AFA Investment Inc., Ambac Financial Group and Uno Restaurant Holdings.
Ricardo received a Bachelor of Arts with a concentration in Urban Studies and History from Loyola Marymount University, Los Angeles.
As a Consultant, Robert serves as a point of contact for clients and manages the day-to-day claims administration process. In this role, he provides assistance to counsel throughout every milestone of a Chapter 11 case including pre-filing preparation, schedules and SOFA preparation, bar date/proof of claim mailings, claims reconciliation process, solicitation process and disbursement.
Having served as a professional consultant for four years, Robert has worked on several key engagements including Filene's Basement, LLC and Syms Corp., MSR Resort Golf Course LLC, et al., TOUSA, Inc. and Magna Entertainment Corp., et al.
Robert graduated with high honors from the University of California in Santa Barbara, having earned a Bachelor of Arts degree in Global and International Studies.
In her role as Consultant, Karen manages the day-to-day claims administration process of corporate restructuring cases. With over 30 years of industry experience and having served as a professional consultant for more than seven years, Karen possesses substantial industry knowledge. She has worked on several notable cases including Interstate Bakeries Corporation, Loehmann’s, Grubb & Ellis Company and Jefferson County, Alabama.
Karen earned her Juris Doctorate from the University of West Los Angeles School of Law and her Bachelor of Arts degree from the University of California, Los Angeles. She is a licensed CPA.
As Senior Managing Consultant for KCC’s Public Securities Services, Peter has more than 20 years of investor relations experience and has managed over 1,000 solicitation campaign assignments. He has both strategic and tactical expertise in Chapter 11 restructurings and other corporate transactions involving public securities.
In his current role, Peter has worked on a number of diversified restructuring cases, some of which include: Filene’s Basement, LLC, William Lyon Homes, Inc., Otelco Inc., School Specialty, Inc., Loehmann’s Holdings Inc., Washington Mutual and Premier International Holdings Inc. (Six Flags).
Throughout his career, he has built a reputation as a trusted advisor to companies seeking counsel regarding complex securities related transactions. As a former Director of Innisfree M&A, Peter provided counsel to companies involved in, among other things, contested elections, mergers and acquisitions, tender offers (both hostile and friendly) and rights offers. Prior to his joining Innisfree M&A, he was Vice President of Georgeson Inc. where he advised corporate clients on proxy and corporate governance related matters.
In his previous roles, Peter developed and executed solicitation strategies for such multifaceted engagements as Capital One Financial Corporation’s acquisition of NorthFork Bancorporation; Genzyme Corporation’s acquisition of Biomatrix Inc.; CenturyTel Inc.’s all-stock merger with Embarq Corporation; Elliott Associates proxy fight against Salomon Brothers Fund, Apollo Management, LP’s acquisition of Jacuzzi Brands, Inc., Hologic Inc.’s tender offer for Third Wave Technologies Inc. and Viasystems Group Inc.’s post-bankruptcy subscription rights offering.
Peter earned a Bachelor of Science degree from Fairleigh Dickinson University.
Josh executes training and development programs for KCC's Consultants. Under his supervision, Consultants support the Restructuring, Litigation Support and Transaction Support departments with information analysis, case administration review and noticing campaign coordination.
In addition, Josh coordinates case-specific operations for some of KCC's largest restructuring engagements such as Circuit City, Delphi and SemCrude LP.
Prior to joining KCC, Josh was a legal assistant at Friedman & Friedman. While serving as Secretary of the Pre-Law Society, Josh graduated from California State University at Northridge with a degree in Political Science.